Privacy Policy

This Privacy Policy describes how Trade Flagger ("we," "us," or "our") handles information when you use our websites, applications, and related services (collectively, the "Services"). By using the Services, you agree to this policy.

Information we collect

• Account and profile data: such as name, email address, and credentials you provide when you register or manage your account.
• Billing data: payment-related information is processed by our payment provider (e.g. Stripe). We do not store full card numbers on our servers.
• Usage and technical data: such as device type, browser, approximate region derived from IP, log data, and in-app activity needed to operate and secure the Services.
• Communications: messages you send to support and records of your preferences where applicable.

How we use information

We use information to:

• Provide, maintain, and improve the Services;
• Authenticate users, prevent fraud, and enforce our terms;
• Process subscriptions and payments;
• Send service-related notices and, where permitted, product updates;
• Comply with legal obligations and respond to lawful requests.

Legal bases (EEA/UK users)

Where GDPR applies, we rely on appropriate bases such as contract performance, legitimate interests (e.g. security and product improvement, balanced against your rights), consent where required, and legal obligation.

Sharing

We may share information with:

• Service providers who assist us (hosting, email, analytics, payment processing);
• Professional advisers where required;
• Authorities when required by law or to protect rights and safety.

We do not sell your personal information as "sale" is defined under U.S. state laws.

International transfers

If we transfer data across borders, we use appropriate safeguards such as standard contractual clauses where required.

Retention

We retain information as long as needed to provide the Services and for legitimate business and legal purposes, including security and dispute resolution.

Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to data portability. You may also have the right to lodge a complaint with a supervisory authority. Contact us to exercise these rights.

Children

The Services are not directed to children under 16, and we do not knowingly collect their data.

Changes

We may update this policy from time to time. We will post the revised policy and update the date above.

Contact

Questions: support@tradeflagger.com.